Tuesday, 3 November 2026

How to talk about money without feeling awkward

 
How to talk about money in your practice without it feeling feeling awkward with patients
 
Most independent physicians face the exact same tension: You want to deliver unhurried, exceptional patient care, but you still have to talk about the cost of membership.
 
It can feel awkward. It has the potential to feel transactional. And so, some conversations stall. You (and your team) shouldn't have to guess how to bridge the communication gap between quality care and business sustainability.
 
In this week's CMT Weekly Research Brief (#80), we break down a simple, clear framework for talking about money with prospective and current patients—without losing the warmth, relationship and trust you've built.
 
 
Keep leading well,
Michael
 
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